Help Center

Find quick answers to common questions about Waffle’s digital wallet integrations, or reach out to our support team for personal help.

What is Waffle?

Waffle is a wallet integration platform that helps banks, fintechs, transportation companies, and universities bring their cards, passes, and IDs into Apple Wallet and Google Wallet for instant, secure digital access.

How can I integrate my business with Waffle?

Waffle provides APIs, SDKs, and dashboards to simplify wallet provisioning. If you’re a developer or business representative, you can contact our team to discuss custom integrations and sandbox access.

I lost access to my Waffle account. What should I do?

If you’ve lost access to your account, please email support@itsthewaffle.com using the same email address you registered with. Our support team will verify your identity and help you recover your account.

How can I report a security or privacy concern?

We take security seriously. To report a vulnerability, data exposure, or suspicious activity, contact our Data Protection Officer directly at support@itsthewaffle.com.

Still Need Help?

Our support team is available Monday to Friday, 9 AM – 6 PM (EST). We typically respond within 24 hours.